Terms and Conditions

Please download the Consent forms to complete and sign if you wish to board your dogs with us.


We take great pride in the care of any animal in our charge and request that leads, collars, harnesses etc are in good condition, fit for purpose and the correct fitting to ensure your dog’s safety at all times. 

All dogs will be walked on a lead, should you wish your dog to be exercised off lead then please indicate this by signing your acceptance on the ‘Boarding Requirement’ form. This goes along with you accepting responsibility of any outcome of this action, including if your dog causes a confrontation with another animal and causes harm. 

Pre-boarding Visit 

To ensure that your dog(s) has an enjoyable stay with us is it is a requirement that we meet all new dogs prior to acceptance of boarding. An introduction day is required, depending on the individual host carer’s requirements. We have the dog’s best interest in mind and it is paramount that our host carers are completely satisfied upon acceptance into home boarding. 

We reserve the right to refuse any dog(s) into our care should we feel that they do not fit our host carer’s criteria. 


Annual vaccinations must be up to date together with the kennel cough vaccine. Your dog(s) vaccination certificate(s) must be left upon drop off for the duration of your dog’s stay. 

You must also provide your dog(s) insurance details to the host carer.

Your dog(s) must be free of worms, ticks and fleas and up to date with relevant treatments of the same. Any infestation of worms, ticks or fleas will be treated following veterinary advice at your expense. 

Although host carers will only board one owner’s dog each time, you give your acceptance that in some circumstances your dog may be boarded with another dog. This is usually in the case where the host carer already has their own pet dog(s), or if there is an overlap in drop off/collection. Please call Mary-Ann, 07712 270415 should you wish to discuss this further. 

In Special Cases 

Some dogs may not be suited to home boarding and it could be that for their own safety and that of others that they will require to be kennelled. Please note that this is only in extreme circumstances, but should this prove necessary then we reserve the right to kennel your dog(s). The charges for this will be met by you and the costs of your dog stay with HOLIDAY DOGS will still apply. 

Arrival and Departure Dates and Times 

We understand that delays can sometimes happen and we will therefore be as flexible as possible. It is a requirement that you notify us of any such delays, should the boarding require extending then charges will apply. 

Owners who decide to collect their dog(s) earlier than the agreed time/date will not be given a refund . 


Please supply any medication with full written instructions, not only of doses, but how your dog has experienced the administering of such. Please also ensure that any special instructions are given in writing with full detail.